Customer Service Representative Recruitment 2025 – Apply Now for Competitive Salary
IndoreTech Solutions Pvt Ltd is excited to announce its Customer Service Representative Recruitment 2025. This is an excellent opportunity for individuals who are passionate about helping customers and ensuring high-quality service. Applications are now open, and interested candidates can apply through the official website: www.indoretechsolutions.com. The last date to apply and pay the application fee is 10th April 2025.
Key Details:
Post Name: Customer Service Representative
Organization: IndoreTech Solutions Pvt Ltd
Job Location: Indore, Madhya Pradesh
Pincode: 452001
City Fame: Indore is a prominent commercial and educational hub in Madhya Pradesh, known for its thriving IT and services sector, offering excellent career opportunities in customer service and support roles.
Educational Qualification:
- 12th Pass or equivalent from a recognized board.
- Bachelor’s Degree in any stream (preferred but not mandatory).
- Previous experience in customer service, telecalling, or BPO is a plus but not mandatory.
- Excellent communication skills in English and Hindi (spoken and written).
- Basic knowledge of MS Office and customer service software.
Key Responsibilities:
- Answering customer queries via phone, email, or live chat in a timely and efficient manner.
- Provide product/service information, resolve complaints, and address customer concerns.
- Maintain accurate records of customer interactions and transactions.
- Process orders, forms, applications, and requests.
- Assist in troubleshooting issues and providing appropriate solutions to customers.
- Collaborate with other departments to improve customer satisfaction and support services.
- Ensure that customer feedback is properly addressed and reported to management.
Skills Required:
- Strong communication and interpersonal skills.
- Ability to handle difficult customers with patience and professionalism.
- Basic computer skills and the ability to learn new software quickly.
- Problem-solving abilities and attention to detail.
- Ability to work in a fast-paced environment and manage multiple tasks.
Age Limit:
- Minimum Age: 18 years
- Maximum Age: 30 years (as of 1st January 2025)
- Age relaxation as per company and government rules for reserved categories.
Salary/Pay Scale:
- ₹18,000 to ₹30,000 per month, depending on experience and job responsibilities.
Selection Process:
- Written Examination (Basic Aptitude, Communication Skills)
- Practical Test (Customer Interaction Simulation)
- Document Verification
- Personal Interview
Application Process:
To apply for the Customer Service Representative position, follow these steps:
- Visit the official website: www.indoretechsolutions.com.
- Click on the Registration Link on the homepage.
- Complete the registration process and log in to your account.
- Fill out the application form and upload the required documents.
- Make the payment as instructed.
- Click on Submit and download the confirmation page.
- Print the application for your reference.
Important Dates:
- Start Date for Online Application: 1st March 2025
- Last Date for Application and Fee Payment: 10th April 2025
- Last Date for Form Correction: 15th April 2025
This is an outstanding opportunity for individuals interested in building a career in customer service with IndoreTech Solutions Pvt Ltd in Indore, Madhya Pradesh. If you have a passion for helping customers and thrive in a dynamic environment, apply today!
For more information and to apply, visit the official website: www.indoretechsolutions.com.
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