Call Center Representative Recruitment 2025

by

Call Center Representative Recruitment 2025 – Apply Now for Competitive Salary

Mumbai Solutions Pvt Ltd is excited to announce its Call Center Representative Recruitment 2025. If you are passionate about helping customers and looking for a dynamic role in a fast-paced environment, this is the perfect opportunity for you. Applications are now open, and interested candidates can apply through the official website: www.mumbaisolutions.com. The last date to apply and pay the application fee is 15th April 2025.

Key Details:

Post Name: Call Center Representative
Organization: Mumbai Solutions Pvt Ltd
Job Location: Mumbai, Maharashtra
Pincode: 400001
City Fame: Mumbai, known as the financial capital of India, is home to numerous call centers, BPOs, and customer support companies, offering tremendous opportunities for career growth in the customer service industry.

Educational Qualification:

  • 12th Pass or equivalent from a recognized board.
  • Bachelor’s Degree in any stream (preferred but not mandatory).
  • Prior experience in call center, customer support, or telecalling is an advantage but not mandatory.
  • Excellent communication skills in English and Hindi (spoken and written).
  • Basic computer skills and familiarity with CRM software.

Key Responsibilities:

  • Answer inbound customer calls and assist with inquiries, issues, or complaints.
  • Provide product/service information, resolve issues, and offer solutions to customers.
  • Handle customer queries effectively and efficiently, ensuring customer satisfaction.
  • Maintain accurate records of customer interactions in the database.
  • Follow company protocols and procedures for customer service and support.
  • Ensure that customer concerns are addressed and follow up to ensure complete resolution.
  • Meet performance targets for customer satisfaction, call handling time, and issue resolution.

Skills Required:

  • Strong verbal communication skills with an ability to interact with diverse customers.
  • Ability to work in a team and follow process guidelines.
  • Problem-solving skills and the ability to handle difficult situations calmly.
  • Ability to multitask and manage customer expectations effectively.
  • Proficiency in basic computer applications (MS Office, CRM software).

Age Limit:

  • Minimum Age: 18 years
  • Maximum Age: 30 years (as of 1st January 2025)
  • Age relaxation as per company and government rules for reserved categories.

Salary/Pay Scale:

  • ₹18,000 to ₹30,000 per month, depending on experience and job responsibilities.

Selection Process:

  1. Written Examination (Basic English, Customer Handling Scenarios)
  2. Voice/Telephonic Test (Communication Skills)
  3. Document Verification
  4. Personal Interview

Application Process:

To apply for the Call Center Representative position, follow these steps:

  1. Visit the official website: www.mumbaisolutions.com.
  2. Click on the Registration Link on the homepage.
  3. Complete the registration process and log in to your account.
  4. Fill out the application form and upload the required documents.
  5. Make the payment as instructed.
  6. Click on Submit and download the confirmation page.
  7. Print the application for your reference.

Important Dates:

  • Start Date for Online Application: 1st March 2025
  • Last Date for Application and Fee Payment: 15th April 2025
  • Last Date for Form Correction: 20th April 2025

This is a great opportunity for individuals looking to begin their career in the customer service field with Mumbai Solutions Pvt Ltd in Mumbai, Maharashtra. If you have strong communication skills and a passion for helping customers, apply today!

For more information and to apply, visit the official website: www.mumbaisolutions.com.

Hashtags:

#CallCenterJobs #MumbaiJobs #CustomerSupport #MumbaiSolutions #CallCenterRepresentative #MumbaiCareers #CustomerService #ApplyNow

Leave a Comment