Customer Service Representative
Explore a Rewarding Career as a Customer Service Representative with Venture Quest
Are you passionate about customer service and looking for a flexible work-from-home opportunity? Venture Quest, a leading name in global customer support, is excited to announce openings for Customer Service Representatives. This role offers a unique chance to work remotely while handling diverse customer interactions from across the globe.
Job Overview
Position: Customer Service Representative (WFH)
Location: Remote (Bhopal, Madhya Pradesh)
Salary: ₹14,000 – ₹24,000 per month
Shift: Night shift, Rotational shifts
Role and Responsibilities
As a Customer Service Representative with Venture Quest, you’ll be at the forefront of our international voice and non-voice processes. Your primary responsibilities will include:
- Handling customer calls and chats from various international locations, including the U.S. and Dubai.
- Providing exceptional product and service support.
- Troubleshooting and resolving technical issues as they arise.
This role is ideal for individuals who thrive in a dynamic environment and are committed to delivering top-notch customer service.
Candidate Profile
We are looking for enthusiastic individuals who meet the following criteria:
- Fluency in English: Strong command of the English language is essential.
- Excellent Communication Skills: Ability to articulate clearly and effectively.
- Experience: Both freshers and experienced candidates are welcome.
- Education: Open to both undergraduates and graduates.
- Availability: Must be comfortable working night shifts and rotational week-offs. Immediate joiners preferred.
- Location: Only candidates residing within a 25 km radius of the office in Bhopal are eligible. Out-of-station candidates and those pursuing education are not eligible.
- Interview Process: Please note that virtual interviews are not available for this role.
Benefits and Perks
Joining Venture Quest comes with a host of benefits:
- Commuter Assistance: Two-way cab facility is provided for night shifts within a 25 km radius from the office.
- Internet Reimbursement: Support for your internet expenses.
- Work from Home: Enjoy the flexibility of working remotely.
- Performance Bonus and Shift Allowance: Additional earnings based on performance and shift timings.
Why Join Us?
At Venture Quest, we believe in nurturing talent and fostering growth. As a Customer Service Representative, you will:
- Develop your emotional intelligence and enhance your communication skills.
- Gain in-depth knowledge about our products and services.
- Build transferable skills that will benefit your career.
- Engage in problem-solving and customer education without the pressure of selling.
How to Apply
If you meet the above criteria and are eager to join a dynamic team, please reach out to our HR representative, Aditya, at 9084693725 for more details and to align your interview process.
Seize this opportunity to embark on a fulfilling career with Venture Quest where your skills will be valued and your career prospects will grow.
Apply today and take the first step towards an exciting new career journey with Venture Quest!